About Us - TheBabyPlanetOnline.com
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About Us
| Our philosophy is to provide the finest customer service possible as well as offer our customers the largest selection of quality merchandise at the best prices we can offer. With 24 years of experience in the baby specialty industry, The Baby Planet Inc. is dedicated to serving the needs of new expectant parents alike. We pride ourselves on our ability to offer you a variety of quality baby products at the lowest possible prices. In order to accommodate our customers' needs, we formed TheBabyPlanet.com in 2001. With TheBabyPlanet.com, we bring a convenient way to shop online and to give parents the expertise they have come to expect from The Baby Planet Inc. We want to be where ever our customers are, including the internet. With our convenient search tools you are sure to find the items you are looking for at TheBabyPlanet.com. If you have a friend or family member who has a baby registry at The Baby Planet Inc., you can buy from the Baby Registry online. With our combination of land based and online stores, shopping for children has never been easier. Our extensive product guide, baby gift ideas, baby shower planning advice and parenting resources are a great addition to any site focused on babies. The Baby Planet Inc. and TheBabyPlanet.com want to make your shopping experience simple and reliable, by providing a large selection of quality baby products you can rely on. The Baby Planet offers a wide selection of baby products including furniture, bottles, strollers, car seats, blankets,bibs, diaper bags, toys, and just about everything in between. Whatever your needs, you will be pleased with the quality, price, and service you receive every time you shop with The Baby Planet either online or in a store location. We carry all the top brand including Avent, Dr. Brown, Evenflo, Fisher Price, Gerber, Graco, Medela, Munchkin, Safety 1st, Summer Infant, The First Years and many many more. For complete list of brands, visit our Brands Section Our contact information By email: customerservice@thebabyplanet.com By standard mail: The Baby Planet 2406 Northwest 20th Street Miami, Florida 33142 By phone: 305-634-7811 begin_of_the_skype_highlighting 305-634-7811 end_of_the_skype_highlighting begin_of_the_skype_highlighting 305-634-7811 end_of_the_skype_highlighting begin_of_the_skype_highlighting 305-634-7811 end_of_the_skype_highlighting (between 10 a.m. and 6 p.m. est) By fax: 305-634-8215 (24hrs a day, 7 days a week est) Shipping Information: Rates: Our shipping rates are automatically calculated real-time at the end of each purchase session, prior to check out. The shipping charge depends on the products you purchase, therefore, make your purchases to find out your exact shipping charge. You will not be charged anything until you have finalized the order, so feel free to click on the add to cart button to test and find out the shipping charge for your entire order. Oversized Items: We consider Oversized Items any order that weights more than 10 pounds in total or Individual Items for example High chair, Strollers, Play Pens, Car Seat and Furniture if this condition applies. This item must be shipped separately from other items in your order. Unfortunately, certain oversized items cannot be delivered to APO/FPO addresses. The shipping charges for these items are either indicated on their product information pages or will be calculated for you at the last step of the purchase process before you send us your order. This service includes delivery within 10 business days of shipment. Charges: Our shipping charges are based on the weight of the item and there are no handling charges. Shipping costs are not refundable. All return shipping and new shipping charges apply and are paid for by the customer for Returns and Refused Shipments. Return shipping costs are the responsibility of the customer unless the return is a result of an error of TheBabyPlanet.com All prices and transactions are in US currency. |
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